Terms and Conditions

    Last Updated: Jan 1, 2025

    These Terms and Conditions govern your use of the Tru Deal Homebuyers website, services, forms, communications, and SMS messaging program.

    By using our website, submitting your information, calling us, texting us, or otherwise communicating with us, you agree to these Terms and Conditions.

    1. Company Information

    Tru Deal Homebuyers, also known as Tru Deal LLC, is a real estate investment company that purchases properties directly from property owners. We may review properties, discuss selling options, schedule property visits, and make no-obligation cash offers when appropriate.

    2. No Obligation

    Submitting your information through our website or communicating with us does not create any obligation for you to sell your property.

    Any offer we provide is subject to our review, due diligence, property condition, market conditions, title review, and mutually agreed written terms.

    3. No Legal, Tax, or Financial Advice

    Information provided by Tru Deal Homebuyers is for general informational purposes only.

    We do not provide legal, tax, financial, or investment advice. You should consult your own attorney, accountant, financial advisor, or licensed professional before making decisions related to your property.

    4. Property Information

    You agree that any information you provide to us is accurate to the best of your knowledge.

    This may include property address, ownership status, occupancy status, condition, liens, repairs needed, mortgage status, foreclosure status, title issues, or other property-related details.

    We may rely on information you provide when reviewing the property or discussing selling options.

    5. Website Use

    You agree not to use our website for unlawful, fraudulent, abusive, or harmful purposes.

    You may not attempt to interfere with the website, access restricted systems, submit false information, or misuse our forms or communication systems.

    6. SMS Terms and Conditions

    Program Name

    Tru Deal Homebuyers SMS Program

    Program Description

    By opting in to the Tru Deal Homebuyers SMS Program, you agree to receive text messages from Tru Deal Homebuyers related to your property inquiry, selling options, appointment reminders, follow-up communication, property review, and offer-related updates.

    Messages may include:

    • Confirmation of your inquiry
    • Follow-up about a property you submitted
    • Appointment reminders
    • Requests for property details
    • Selling option updates
    • Offer-related communication
    • Customer support responses

    Message Frequency

    Message frequency varies based on your inquiry, communication with us, and the status of your property review.

    Message and Data Rates

    Message and data rates may apply depending on your mobile carrier and plan.

    Consent Is Not Required

    Your consent to receive SMS messages is not a condition of purchasing any goods or services.

    Opt-Out Instructions

    You may cancel SMS communications at any time by replying STOP.

    After you reply STOP, we may send one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

    Help Instructions

    For help, reply HELP or contact us directly:

    Supported Carriers

    SMS delivery is subject to your mobile carrier and network availability. Carriers are not liable for delayed or undelivered messages.

    Privacy

    We respect your privacy. SMS opt-in data and consent will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes.

    For more information, review our Privacy Policy: https://trudealoffer.com/privacy-policy

    Twilio says A2P campaign registration includes explaining opt-in, opt-out, help, and the purpose of messages. Twilio also says SMS programs should disclose message purpose, frequency, data rates, HELP instructions, and opt-out instructions.

    7. Opt-In Consent

    You may opt in to receive SMS messages from Tru Deal Homebuyers by submitting a website form with your phone number and checking the SMS consent checkbox.

    The SMS consent checkbox is optional and is not required to submit a property inquiry.

    You may also opt in by texting START to our business number after reviewing our SMS disclosure.

    Opt-in records may include the date, time, phone number, source page, IP address, and consent language shown at the time of opt-in.

    8. Opt-Out and Revocation of Consent

    You may revoke SMS consent at any time by replying STOP.

    You may also contact us directly and request to be removed from future text message communication.

    We will honor opt-out requests as required by applicable law and messaging standards.

    Twilio notes that recipients must be able to revoke consent, and its opt-out keyword handling includes common terms like STOP, UNSUBSCRIBE, END, QUIT, STOPALL, CANCEL, with REVOKE and OPTOUT added starting April 29, 2025.

    9. Communication Consent

    By submitting your information, you authorize Tru Deal Homebuyers to contact you using the contact information you provide, including phone, email, and SMS if you separately opt in to SMS communication.

    You represent that you are the owner or authorized user of the phone number and email address you provide.

    10. No Guarantee of Offer or Closing

    Submitting property information does not guarantee that Tru Deal Homebuyers will make an offer, purchase the property, or close a transaction.

    Any real estate transaction must be documented in a written agreement signed by the appropriate parties.

    11. Third-Party Links

    Our website may contain links to third-party websites or services. We are not responsible for the content, terms, privacy practices, or actions of third-party websites.

    12. Limitation of Liability

    To the fullest extent permitted by law, Tru Deal Homebuyers is not liable for indirect, incidental, consequential, special, or punitive damages arising out of your use of our website, communication with us, or reliance on information provided through our website.

    13. Indemnification

    You agree to indemnify and hold harmless Tru Deal Homebuyers, its owners, employees, contractors, representatives, and affiliates from claims, damages, losses, liabilities, or expenses arising from your misuse of our website, submission of inaccurate information, or violation of these Terms and Conditions.

    14. Changes to These Terms

    We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised "Last Updated" date.

    15. Contact Information

    For questions about these Terms and Conditions, contact us at:

    Tru Deal Homebuyers

    Phone: (707) 202-5153

    Email: hello@trudealoffer.com

    Mailing Address: 166 Geary St, San Francisco CA 94108

    Call