Privacy Policy

We may collect the following information when you contact us, submit a form, call us, text us, or otherwise communicate with us:

• Name
• Phone number
• Email address
• Property address
• Mailing address
• Property condition details
• Property ownership details provided by you
• Photos, documents, or other property-related information you submit
• Communication records, including calls, texts, emails, and form submissions
• Website usage information, such as IP address, browser type, pages visited, and form activity

We collect this information only when you voluntarily provide it, when you communicate with us, or when it is necessary to respond to your inquiry.

We may use your information to:

• Respond to your property inquiry
• Contact you about your interest in selling a property
• Review property details
• Schedule calls, appointments, or property visits
• Provide a no-obligation cash offer or selling option
• Send follow-up communication related to your inquiry
• Improve our website, advertising, and customer experience
• Maintain records of consent, communication, and business transactions
• Comply with legal, regulatory, and carrier requirements

We do not use your information for unrelated purposes without your consent.

If you provide your mobile phone number and opt in to receive text messages from Tru Deal Homebuyers, we may send SMS messages related to your property inquiry, selling options, appointment reminders, follow-up communication, and offer-related updates.

Message frequency may vary depending on your inquiry and conversation with us. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may request help by replying HELP.

Tru Deal Homebuyers does not sell, rent, share, or transfer SMS opt-in consent, mobile phone numbers, or text messaging data to third parties or affiliates for marketing or promotional purposes.

All categories of data sharing described in this Privacy Policy exclude SMS opt-in data and consent. SMS opt-in data and consent will not be shared with any third party or affiliate for marketing or promotional purposes.

This exact kind of language matters because Twilio's current guidance says campaign registration requires Privacy Policy and Terms URLs, and Twilio's messaging policy prohibits selling, renting, or transferring consent. CTIA guidance also says message senders should not use rented, sold, or shared opt-in lists. Humanity needed several documents to arrive at "don't text people who didn't ask," but here we are.

We may share limited information only when necessary to operate our business, respond to your inquiry, or complete a transaction. This may include sharing information with:

• Title companies
• Escrow companies
• Attorneys
• Contractors
• Real estate professionals
• Transaction partners
• Technology providers
• Customer relationship management platforms
• Communication service providers
• Legal or regulatory authorities when required

We only share information as needed for legitimate business, transactional, operational, legal, or compliance purposes.

We do not sell your personal information.

We do not share your SMS opt-in consent or mobile phone number with third parties or affiliates for marketing or promotional purposes.

We may use third-party service providers to help operate our website, manage communications, process forms, host data, analyze website traffic, or support our business operations.

These providers are only permitted to use information as necessary to provide services to us and are not authorized to use your information for their own marketing purposes.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve user experience, and measure advertising performance.

These tools may collect information such as:

• Pages viewed
• Time spent on the website
• Device type
• Browser type
• General location based on IP address
• Form interactions
• Advertising source

You may disable cookies through your browser settings, although some website features may not function properly.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, misuse, alteration, or loss.

No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for business, legal, operational, and compliance purposes.

SMS consent records may be retained to verify opt-in status, opt-out requests, and compliance with messaging requirements.

CTIA best practices say message senders should retain and maintain opt-in and opt-out requests so future messages honor consumer consent.

You may request that we update, correct, or delete your personal information by contacting us at:

• Email: hello@trudealoffer.com
• Phone: (707) 202-5153
• Mailing Address: 166 Geary St, San Francisco CA 94108

You may opt out of SMS messages by replying STOP.

You may request SMS help by replying HELP.

You may opt out of email marketing by using the unsubscribe link in any marketing email or by contacting us directly.

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13 years old.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

If you have questions about this Privacy Policy or how your information is handled, contact us at: